Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("Policy") governs your use of AlixOffer's services. By using our service, you agree to comply with this Policy. Violations may result in suspension or termination of your account.

2. Permitted Use

You may use AlixOffer for:

• Receiving legitimate AliExpress affiliate order notifications
• Managing your notification preferences and templates
• Monitoring your affiliate commission activities
• Integrating with your Telegram channel
• Accessing analytics and usage statistics

3. Prohibited Activities

3.1 Illegal Activities

You must not use our service to:

• Engage in any illegal activity or promote illegal activities
• Violate any laws, regulations, or third-party rights
• Distribute malware, viruses, or harmful code
• Engage in fraud or deceptive practices
• Infringe on intellectual property rights

3.2 System Abuse

You must not:

• Attempt to bypass notification limits or other restrictions
• Use automated tools to create fake orders or notifications
• Overload or disrupt our servers or infrastructure
• Attempt to gain unauthorized access to our systems
• Probe, scan, or test vulnerabilities without permission
• Reverse engineer or decompile any part of our service

3.3 Account Misuse

You must not:

• Share your account credentials with others
• Create multiple accounts to circumvent limits
• Impersonate another person or entity
• Sell, transfer, or sublicense your account
• Use another person's account without permission

3.4 Content Restrictions

When customizing notification templates, you must not include:

• Offensive, abusive, or hateful content
• Spam or unsolicited promotional content
• Misleading or false information
• Personal information of others without consent
• Content that violates Telegram's Terms of Service

3.5 Third-Party Platform Abuse

You must not:

• Violate AliExpress's affiliate program terms
• Violate Telegram's Terms of Service
• Use the service to spam Telegram channels or users
• Manipulate AliExpress order data or webhooks
• Interfere with PayPal payment processing

4. Notification Limits

4.1 Fair Use

Each subscription plan has defined notification limits. You must not:

• Artificially inflate notification counts
• Generate fake orders to test limits
• Use multiple accounts to exceed limits
• Resell or redistribute notifications to others

4.2 Rate Limiting

We may implement rate limits to ensure fair usage:

• Maximum notifications per minute: 60
• Maximum API requests per hour: 1,000
• Webhook payload size limit: 1MB

5. Security Requirements

5.1 Password Security

You must:

• Use a strong, unique password
• Keep your credentials confidential
• Notify us immediately of any unauthorized access
• Not share your password with anyone

5.2 Webhook Security

When using AliExpress webhooks:

• Keep your webhook URL private
• Do not expose it in public repositories
• Verify webhook signatures when possible
• Report any suspicious webhook activity

6. Data Usage

6.1 Personal Data

You agree that:

• You have the right to provide data you submit
• You will not submit others' personal data without consent
• You comply with applicable data protection laws
• You understand we process data as described in our Privacy Policy

6.2 Order Data

Regarding AliExpress order data:

• Use it only for legitimate business purposes
• Do not share customer information publicly
• Comply with AliExpress's data usage terms
• Protect customer privacy at all times

7. Commercial Use

7.1 Permitted Commercial Use

You may use the service for your own affiliate business.

7.2 Prohibited Commercial Use

You may not:

• Resell our service to third parties
• Create competing products using our service
• White-label or rebrand our service
• Use our service as part of a service bureau

8. Reporting Violations

8.1 How to Report

If you become aware of any violations:

• Email: [email protected]
• Include detailed information about the violation
• Provide evidence if available
• We will investigate promptly

8.2 Whistleblower Protection

We protect users who report violations in good faith. Retaliation against reporters is prohibited and will result in account termination.

9. Consequences of Violations

9.1 Warning

First-time minor violations may receive a warning with:

• Description of the violation
• Instructions to correct the behavior
• Deadline for compliance

9.2 Suspension

Serious or repeated violations may result in:

• Temporary account suspension
• Loss of access to services
• No refund for subscription period
• Requirement to address violations before reinstatement

9.3 Termination

Severe violations may result in:

• Permanent account termination
• Deletion of all data
• No refund of any payments
• Ban from creating new accounts
• Legal action if necessary

10. Monitoring and Enforcement

We reserve the right to:

• Monitor usage for compliance with this Policy
• Investigate suspected violations
• Take appropriate action against violators
• Cooperate with law enforcement when required
• Modify this Policy as needed

11. Appeals Process

If your account is suspended or terminated:

• You may appeal by emailing [email protected]
• Provide explanation and evidence supporting your case
• We will review within 5 business days
• Our decision on appeals is final

12. Updates to This Policy

We may update this Policy periodically. Continued use after changes constitutes acceptance. We will notify users of material changes via email or dashboard notification.

13. Contact Information